Penelope's Resume

Skills

Programming
HTML 4/5, XHTML, DHTML, CSS 2/3, JavaScript, Ajax, Perl/CGI, PHP, ColdFusion, XML, ASP, Visual Basic, jQuery, Prototype

Configuration Management/Web Packages
Apache Web Server, Microsoft IIS, MSSQL, MySQL, SurePay, AuthorizeNet, Planet Payment, BBEdit, Dreamweaver, Fireworks, Flash, Acrobat, Google Analytics, Podcasting, Drupal, Joomla, WordPress, Facebook SDK

Platforms/Hardware
MS Windows (98/NT/2000/XP/Vista/Windows 7), Mac System (7/9.x/OS-X), Linux, Cisco Routers, Firewalls, Proxies, Network Hubs

Network Protocols
HTTP/HTTPS, TCP/IP, FTP, Telnet, SMTP, DNS, IMAP, POP3

Other Software
Microsoft Office Suite, MS Project Manager, Photoshop, Illustrator, InDesign, Acrobat Pro, Visio, Quark Express, Crystal Reports, FinalCut Pro, VMWare, Parallels, Subversion

Experience

Webmaster, Aglow International
Edmonds, Washington, 11/2010 - present
  • Collaborate with management, internal departments, and IT to determine the Web site's purpose, functions, requirements and long-term strategy.
  • Research emerging technologies and services that may enhance the Web experience and make recommendations to management.
  • Responsible for updating and maintaining current website utilizing the latest technologies including XHTML, DHTML, CSS, Javascript, .Net, PHP, jQuery, Ajax.
  • Create custom graphic artwork for websites and promotional materials.

Freelance Graphic Designer and Web Developer
Chattanooga, Tennessee, 2/1999 - present
  • Provide web development, web design, graphic design, and consulting services to small and mid sized business, non-profit organizations, and churches.
  • Maintain all financial records, bookkeeping, and billing.
  • Create custom graphic artwork for websites, letterheads, business cards, newsletters, and promotional materials.
  • Develop custom video shorts for commercial use by local businesses for advertising purposes.
  • Provide technical support to business clients through a custom built online help desk service.

Senior Web Developer, MFG.com
Atlanta, Georgia, 9/2006 - 7/2008
  • Prototyping and development of web applications including maintenance and improvement of company’s website. Provided support to offices in Shanghai, China and Geneva, Switzerland to ensure proper coding techniques used during development process.
  • Use of Search Engine Optimization techniques during all web page development activities ensuring top page ranking in major Search Engines.
  • Proper implementation of wide range of web technologies including CSS, Javascript, HTML, XHTML, XML, ColdFusion, MSSQL, Flash and more.
  • Defined and developed project objectives, implementing project milestones in conjunction with Development Managers and Directors.
  • Lead and mentored other designers to enable effective execution of projects.
  • Created custom graphic artwork for web applications and web sites.

Web Development Project Manager, East Alabama Medical Center
Opelika, Alabama, 10/2004 - 9/2006
  • Project Manager overseeing all creative operations for web development.
  • Redesigned Internet site implementing a custom built online pre-registration section.
  • Established company Intranet site including all aspects of configuring an IIS web server. Wrote and integrated custom web applications in ColdFusion and MSSQL.
  • Created custom graphic artwork for web applications and web sites.
  • Provided web application support to staff of over 2,400.
  • Instrumental in the building of down-time web application for newly implemented paperless system. The down-time application enabled Nurses stations, ER, physicians offices, etc. to operate efficiently if the wireless technology failed.

Web Department Manager, Joyce Meyer Ministries
Fenton, Missouri, 9/1997 - 10/2001
  • Responsible for the startup implementation of the entire corporate Internet e-commerce solution.
  • Created custom graphic design artwork for e-commerce front end and promotional materials.
  • Saved the company over $58K in annual mailing and telephone inquiry costs through the implementation of the corporate Internet.
  • Performed disaster recovery of mission critical data following catastrophic failures. Consistently monitored system performance and applied patches as needed to maintain security compliance.
  • Participated in budget allocation for the e-commerce division.
  • Provided technical support for staff of 480, handling complex hardware and software issues. Created in-house training materials for all supported software.
  • Established a Call Center, Purchasing Department and Training Department.

Technical Support Analyst, American Red Cross
Atlanta, Georgia, 7/1994 - 9/1997
  • Established deployment documentation policies and standards for IS team. Produced IS Policies and Procedures handbook and new hire training documentation and procedures.
  • Managed Call Center hotline serving 150 employees in-house and all chapter offices throughout Georgia.
  • Resolved user issues with viruses, disk failures and password restoration. Provided on-site computer repair, upgrades and software installation.
  • Created training courses for AS400 GUI Interface, Novell GroupWise, Microsoft Word, Excel, and PowerPoint. Increased staff efficiency by 48 percent through support documentation and in-house training.
References
Tammy Caddy
Sr. Trainer, Abbott Laboratories
tammy.caddy@yahoo.com
812-841-2243 cell

Denise Watson
Accounts Payable, Aglow International
denisewatson@aglow.org
425-231-9209 cell

Tammy Kibble
HR Director, EMSales
tammy.kibble@comcast.net
423-645-8053 cell
423-493-8946 work

Theresa Pruett
Owner, A Voice For Business, Inc.
theresa@avoiceforbusiness.com
770-364-4252 cell


Education
Tabernacle Bible College & Seminary
Tampa, Florida
2000 - 2002
Bachelor of Theology

Auburn University
Auburn, Alabama
1985 - 1988
General Studies

Southern Union State Junior College
Opelika, Alabama
1984 - 1985
General Studies

Mail Call me today to discuss your next project, or send me a message from the contact page.

(425) 953-7196